## Refund Policy
**Effective Date: [04/10/2024]**
At Techsaft.in, we strive to provide high-quality products and excellent customer service. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines our procedures and guidelines for refunds.
#### 1. **Eligibility for Refunds**
Refunds may be requested under the following conditions:
- **Non-Downloadable Products:** If you have not downloaded the product within 7 days of purchase, you may request a refund.
- **Defective or Incorrect Products:** If you receive a product that is defective or does not match your order, you are eligible for a refund.
#### 2. **Requesting a Refund**
To initiate a refund request, please contact our customer support team at [support@techsaft.in]. Include your order number and a detailed explanation of your request. We aim to respond to all inquiries within 48 hours.
#### 3. **Refund Process**
- Once your refund request is received, we will review the details and confirm eligibility.
- If approved, your refund will be processed within 7-14 business days and will be credited back to your original payment method.
#### 4. **Exemptions**
The following items are non-refundable:
- Products that have been downloaded or accessed.
- Gift cards or promotional items.
#### 5. **Late or Missing Refunds**
If you haven’t received your refund within the specified timeframe, please check with your bank or payment provider. If you’ve done this and still have not received your refund, contact us at [support@techsaft.in].
#### 6. **Changes to This Policy**
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.
#### 7. **Contact Us**
If you have any questions or concerns regarding our Refund Policy, please reach out to our support team at [support@techsaft.in]. We’re here to help!
Thank you for choosing Techsaft.in!
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